Frequently Asked Questions
What Shipping Methods are Available?
We ship all over Pakistan and provide Cash on Delivery through Trax Logistics.
Do You Ship Internationally?
No we do not ship internationally yet.
How Long Will It Take to Get My Package?For most major cities you should receive your package within 48 hours of the item being shipped and in some cases it may take upto 5 days.
What Payment Methods Are Accepted?
Currently we only accept Cash on Delivery (COD)
Order & Returns
How do I place an Order?
You can place an order by clicking on Add to Cart or Buy Now followed by entering your shipping details. If you need any help in ordering feel free to contact our support team by calling on 0300 844 6996.
How Can I Cancel Or Change My Order?
You can cancel or change your order if it has not been confirmed yet. We call our customers for confirmation before shipping.
Do I need an account to place an order?
No creating an account is optional and not required to place an order.
How Do I Track My Order?
You can contact us to let you know the status of your order.
How Can I Return a Product?
You can return a product by contacting our support team who will facilitate you in this regard.
How Can I Request a Refund?
You can request a refund by contacting our support team who will facilitate you in this regard.